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How to order

 

If you would like to order a certain item or just make an enquiry about it, please fill in the form below the item description, or send us an email with the item number and description of the item. We check our email several times a day and try to answer these within 24 hours.
If we have not replied within 24 hours, please contact us again at bellemetalshop@gmail.com.
We will then inform you whether the item is still available and how much the total costs are.
When you want to go-ahead with the purchase, we will keep your item for you and post it to you as soon as we have received the payment.
The payment should be with us within 2 weeks from the date of order.
Payment We accept all payments made through PayPal.com.
Money transfers can also be made through internet banking to our US bank account, our UK bank account or to our Dutch bank account, all necessary details will be provided.
Delivery Delivery charges are free on using International Recorded Mail (carrier is TNT post, which is a relyable Dutch postal service). This is an insured, trackable airmail delivery, requiring a signature on arrival. It usually takes 5-7 days to arrive.
If you wish, other postal carriers can be employed as well, with appropriate extra costs.
Unless otherwise stated, we aim to deliver within 8 working days after receipt of your order and payment (for delivery within Europe, this is 4 working days).
Returns If for any reason you are not satisfied with your purchase, please let us know within 48 hours of your receipt, and then send the item back to us within 10 days of delivery.
We will then give you a full refund of the amount paid by you for the purchase, less shipping costs.
We advise that you send any returns back insured, to comply with our return policy, as we cannot refund you if the items are lost or damaged by the postal carriage system.
We cannot provide a refund in respect of any item you have broken or damaged.
All items are sold with all faults and imperfections and errors of description. We will never deliberately give any misleading information and we always refer to particular faults or imperfections in the description of the condition of an item.
If you would like any further details of the item you are interested in, please do email us with your enquiries.

For making an order, or simply make an enquiry about this item, you can also fill in the following form:

I'd like to make an order:






Early metalware: 15th to early 19th-century metalware, such as brass candlesticks and domestic metalwork.


early metalware




Modern Metalware:

Art Nouveau pewterware, metalwork and 20th-century design metalwork.

 

 


Modern metalware



Cheap and cheerful: antique metalware for an attractive price!






cheap & cheerful

The Bellemetal company is run by Vivianne as head of sales and communication. She is also the IT manager and is an expert in Art Nouveau pewter.

Vivianne
Communication and Sales manager

Tony is the metalware expert and knows just about everything there is to know about antique metalware objects. He owns an extensive library and is responsible for the acquisitions.

Tony
Acquisitions and metalware expert

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A list of recommended reading on antique metalware. We own all books ourselves, so please let us know if you need any information.

Recommended reading

Information on antique metalware and other news.




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